Help centre

Guest FAQ

Quick answers before you pack your turban and walking shoes.

How far in advance should I book?
Weekends, festivals, and October–March peak season fill quickly. We recommend reserving at least 60–90 days ahead for suites and tented camps. Flexible travellers can find last-minute space midweek.
Do you arrange airport or station transfers?
Yes. Every hotel offers chauffeured transfers from the nearest airport or railway station. Share your arrival details with reservations and we will confirm timings and vehicle class.
Are children welcome?
Families are celebrated. We provide cribs, interconnecting rooms, curated junior naturalist programmes, and kid-friendly spice levels in dining. Some exclusive dining venues are adults-preferred after 8 p.m.
What should I pack for desert or wildlife stays?
Breathable layers, closed shoes for dunes, a wide-brim hat, and eco-friendly sunscreen. For Ranthambore, neutral-coloured clothing and quiet gear help on safari. All properties offer laundry within 24 hours.
Do you accommodate dietary requirements?
Chefs across Vasundhara prepare Jain, vegan, gluten-aware, and allergy-conscious menus daily. Please inform us at booking so specialty ingredients can be sourced from trusted local partners.
How do you approach sustainability?
Solar arrays, rainwater recharge, plastic-free bathrooms, organic kitchen gardens, and community craft markets are standard. Each stay contributes to our conservation fund supporting reserves we border.

Still curious? Contact our concierge desk or call the number on your confirmation letter.