Vasundhara Hotels & Resorts Pvt. Ltd. (“Vasundhara”, “we”, “us”) respects your privacy. This policy explains what we collect through our websites, apps, reservations desk, and on-property services, how we use it, and your choices.
Information we collect
- Identity and contact details you provide when booking or contacting us.
- Stay preferences (dietary needs, accessibility, celebration notes) so we can serve you better.
- Device and analytics data such as approximate location, browser type, and pages viewed, collected through cookies where permitted by law.
- Payment information processed by PCI-compliant partners — we do not store full card numbers on our servers.
How we use information
We use your data to confirm reservations, personalise your stay, send service-related messages, improve our properties, meet legal obligations, and — only with your consent — share offers and stories that match your interests.
Sharing
We may share limited data with payment processors, email service providers, and trusted partners who help operate our hotels under strict confidentiality. We do not sell your personal information.
Retention & security
We keep information only as long as needed for hospitality, accounting, and legal requirements, and we apply technical and organisational safeguards appropriate to the sensitivity of the data.
Your rights
Depending on where you live, you may request access, correction, deletion, or restriction of processing. To exercise these rights, contact us at privacy@vasundharaahotel.com.
Updates
We may revise this policy from time to time. Material changes will be posted on this page with an updated date.
Questions? Reach our data protection liaison via the contact page.